What Should I review before Class?

We recommend that you view our On-Line Demo / Tutorial.  This tutorial will instruct you on how easy it is to take our On-Line classes.

Because the tutorial uses the same technology as the actual class seminars, the tutorial is a good method to ensure that your computer has all the required software to display the seminars.

Adobe Flash Player is required to view the seminars and tutorial.  Most computers come with this installed.  If you do not have it, it is available as a free download from the Adobe Flash Player website.  After installation you should restart your computer.

How do I log into my On-Line Training seminar after I sign up for classes?

Once you have signed up for the On-Line Training seminars, our Student Admissions Office will contact you, via email, for some additional information.  Then we will email you your Student ID # and passwords that will allow you to access your eLearning on-line training seminars and exams for the next 30 days.

Once you have received your Student ID code, you are ready to begin your eLearning.

To begin, in the Student Center, enter your Student ID code, in the Student Login Area.  The classes that you have enrolled in will be presented to you.  Simply click on the class name and your training seminar will begin.

Please Note:  Your Student ID number is a 5 digit number.  All 5 digits must be entered.

FAQ #1: I’ve received my Student ID Code in the e-mail.  Where do I use it?
Answer: The student access codes unlock your e-Learning seminars. Type in the access code into the “Student Log-In” box located below.

FAQ #2:  At Break Time, in the seminar, I received a Continuation Access Code. What is this?
Answer: The e-Learning seminars are divided into sections with a break provided. During this time, the student is provided a Continuation Access Code. Copy down this code and when you have completed your Break Time, you must enter the Continuation Access Code into the access code box located below your presentation to activate the next part of your class.

Please note the Continuation Access Code is only shown for 1 minute.  After which time the presentation will end and you must start the presentation over, at the beginning, to obtain the Continuation Access Code again.

FAQ #3: How Long Do I Have to Complete the Course?
Answer: You have 30 days from the time you enroll to complete the course.  You can signup and take it all in one evening or spread it over the entire month, if you want.  Should some exceptional circumstances prevent you from completing the course(s) in the allotted time, contact us and we'll reset the timer. 
We want to see you pass the course and we will work with you!

FAQ #4: Is there a Time Limit on the Course?
Answer: The Virginia DPOR does require that the Code Update classes be 1 hour in length for Fuel Gas and 3 hours in length for Plumbing, Electrical, and Mechanical.  Therefore, you must spend a minimum of 50 minutes reviewing the course material for each hour the course is scheduled (10 minutes per hour are allotted for breaks). 

This time requirement must be met prior to being issued your course completion certificate.
 

FAQ #5: Do I need to purchase any materials for the course?
Answer: No, it is not required for you to purchase the code books, but it is recommended that you have the code books available to you for the course.

FAQ #6: I have to take three different courses.  Do I need to take them all at once, or can I take them one at a time?
Answer: You can take each class at your leisure, spanning multiple weeks if you wish. 
The Virginia DPOR will log the results of your completion and, when time comes for you to renew, they will be waiting for you. 

Taking this course is only a prerequisite for your tradesman license
and does not start the process to renew it!

FAQ #7 How do I finish the course?
Answer:  Once you have completed the final session of your class, you will be presented with an Exam Code.  Enter in the Exam Code just as you did with your Continuation Access Code.  You will then be directed to your exam. 

Complete your exam and press the Grade Exam button.  Your exam will be graded on line and students with a passing score will immediately be issued a Certificate of Completion.  Print out the certificate, it means that you have successfully passed the course.  After that, your work is done!  We report to Virginia's DPOR every Monday morning as well as the first day of every month.

Please allow 7-10 days for the report to make it all the way through our system as well as Virginia’s DPOR's process.  Waiting until the last minute may not allow enough time to process and you may have to show proof of course completion to DPOR to prevent a lapse in licensure.