How will the Class be presented?

Once your class has begun, it will be presented to you in a sequence of slides.  Each slide will be accompanied by voice narration.  Near the end of the narration, a NEXT SLIDE button will appear on the lower right hand side of the training slide.

Press the NEXT SLIDE button and you will continue to the next slide in your training class.

If you do not have audio available on your computer, simply read the slide content directly and wait for the NEXT SLIDE button to appear.

You may take additional time to review any slide even after the NEXT SLIDE button appears.  Our system will wait for you so take all the study time you wish.

How do I log into my On-Line Training seminar after I sign up for classes?

After enrolling you will receive your Student ID code at checkout and you are ready to begin your eLearning.

To begin, in the Student Center, enter your Student ID code, in the Student Login Area.  The classes that you have enrolled in will be presented to you.  Simply click on the Start Class button and your training seminar will begin.

Please Note:  Your Student ID number is a 5 digit number.  All 5 digits must be entered.

FAQ #1: I’ve received my Student ID Code on my tuition receipt.  Where do I use it?
Answer: The student access codes unlock your e-Learning seminars. Type in the access code into the “Student Log-In” box located above.

FAQ #2:  How do I take a break after starting the class?
Answer: The e-Learning seminars are divided into a series of slide presentations. At the completion of each slide an NEXT SLIDE button will appear in the lower right hand side of the slide.  You do not have to immediately press the button.  You may take a break for as long as you wish before pressing the NEXT SLIDE button.  Our system will wait on your and continue where you left off when you finally press the NEXT SLIDE button.  You can even leave your browser open over night and simply continue the next day.

Please note, if you close your browser, simply log back in at the Student Center to continue your class. If you will use another computer / browser to complete your class, please close out the browser you are currently using to ensure your class continues from where you left off.

FAQ #3: How Long Do I Have to Complete the Course?
Answer: You have 30 days from the time you enroll to complete the course.  You can signup and take it all in one evening or spread it over the entire month, if you want.  Should some exceptional circumstances prevent you from completing the course(s) in the allotted time, contact us and we'll reset the timer. 
We want to see you pass the course and we will work with you!

FAQ #4: Is there a Time Limit on the Course?
Answer: The Virginia DPOR does require that the Code Update classes be 1 hour in length for Fuel Gas and 3 hours in length for Plumbing, Electrical, and Mechanical.  Therefore, you must spend a minimum of 50 minutes reviewing the course material for each hour the course is scheduled (10 minutes per hour are allotted for breaks). 

This time requirement must be met prior to being issued your course completion certificate.
 

FAQ #5: Do I need to purchase any materials for the course?
Answer: No, it is not required for you to purchase the code books, but it is recommended that you have the code books available to you for the course.

FAQ #6: I have to take three different courses.  Do I need to take them all at once, or can I take them one at a time?
Answer: You can take each class at your leisure, spanning multiple weeks if you wish. 
The Virginia DPOR will log the results of your completion and, when time comes for you to renew, they will be waiting for you. 

Taking this course is only a prerequisite for your tradesman license
and does not start the process to renew it!

FAQ #7 How do I finish the course?
Answer:  Once you have completed the final slide of your class, you will be presented with an Exam.  

Complete your exam and press the Grade Exam button.  Your exam will be graded on line and students with a passing score will immediately be issued a Certificate of Completion.  Print out the certificate, it means that you have successfully passed the course.  After that, your work is done!  We report to Virginia's DPOR every Monday morning as well as the first day of every month.

Please allow 7-10 days for the report to make it all the way through our system as well as Virginia’s DPOR's process. 

Waiting until the last minute may not allow enough time to process and you may have to show proof of course completion to DPOR to prevent a lapse in licensure.